Mohammad 
Monitoring the level of satisfaction of one’s clientele is an essential step for every company that strives to provide excellent customer service. A Service Level Indicator, or SLI, is a metric that measures and evaluates the level of satisfaction that a company’s customers have with the company’s products or services. Service level indicators help analyze …
Definition: In specialization, a worker is skilled in one skill rather than having mediocre knowledge of many fields. This specialization helps them perform efficiently and increase productivity. Adams Smith proposed the principle of division of labor in his popular masterpiece titled “An Inquiry into the Nature and Causes of the Wealth of Nations.” He showed …
Service Level Objective (or SLO) has a crucial role in business performance. Businesses face issues when customers lose trust in the brand due to poor performance of any business unit. For instance, an online business can have services to enable cart payment processing, email receipt triggering, order fulfillment, delivery time, etc. The business will lose …
Definition: A partnership is a relationship between two or more people doing business. Each person contributes funding, experience, knowledge, and labor. They share the profit and loss in the business according to their contribution. A business can have many forms of structure, such as sole proprietorship, partnership, limited liability, joint venture, non-profit organization, public corporation, …