What is Service Level Agreement (SLA)?

service level agreement

A Service Level Agreement (SLA) is crucial for the service provider and the customer since it ensures that everyone agrees on service expectations to help avoid misunderstandings or miscommunications. This blog post will discuss the service-level agreement and its essential elements. What is a Service Level Agreement (SLA)? A service level agreement (SLA) is a …

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Monopoly: Definition, Types & Characteristics

monopoly

A market structure includes buyers and sellers and the forces of demand and supply.  Market structures can be purely competitive. For example, businesses can have a perfect system of buyers and sellers, monopolistic (one seller and many buyers), duopolistic (two sellers and many buyers), or oligopolistic (few sellers and many buyers) markets.  A company has …

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Forecasting: Definition, Types and Application

forecasting

Definition: Forecasting helps make informed decisions. It uses historical data to predict future trends. Unlike prediction, forecasting uses logic and has a structured approach. Therefore, the forecaster must articulate and defend logic using past and present data.  Forecasting is the estimation of the magnitude of a future event based on assumptions—every business deals with uncertainty. …

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SWOT Analysis of Nike

swot analysis of nike

NIKE Inc., an American multinational corporation, is a global footwear, equipment, and apparel manufacturer. It is one of the biggest sellers of athletic shoes and is present in over 170 countries.  Conducting a SWOT analysis on Nike will help understand the business’ key performing areas and segments that need improvement. In addition, it will determine …

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