Mohammad 
Definition: A corporate level strategy is a multi-year and multi-tiered plan that outlines an organization’s business goals. This strategy defines the organization’s direction in the following years, such as expanding the business, increasing the profit margin, or wrapping up business from a certain market segment. According to Michael Porter, a business can have three levels …
Definition: A functional level strategy is a day-to-day plan for organizing routine operations or activities to support an organization’s business and corporate strategies. Functional level strategies are concerned with tactical decisions, such as human resources, production, operations, marketing, research, development, etc. Each functional department has its own function-level strategies. A functional level strategy ensures optimum …
Definition: A business level strategy defines a business’s goals and policies to deliver value to customers and have a competitive advantage over competitors. It determines the direction of the business, establishes its brand, and defines how a business serves its customers. These strategies help businesses satisfy their customers, avoid competition and achieve an edge over …
The service process refers to the steps required to deliver a service. Service includes taking the order to deliver the product or following up with consumers regarding issues, resolutions, feedback, etc. The goal of the service process is to ensure customers receive the same high-quality experience in all stages. This blog post will discuss the …